Shenzhen VoltEraSun energy Co., Ltd.

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Faq

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Are you a manufacturer or a trading company?

We are a one-stop professional manufacturer with Multiple testing certifications, own experienced R&D team, providing OEM & ODM service.

What is the MOQ?

The general MOQ is 100pcs, depending on the models. And we could support trial orders with small quantities to test the market.

Can I order a sample?

We could provide a sample for testing, please share your shipping info.

Could I customize the logo on the product and packaging?

Yes, customized logo and packaging are both available if meet the MOQ.

What are the lead time of the sample and bulk order?

Sample: 1~3 days if in stock. Bulk order: 30~35 working days after the deposit and order requirements are confirmed.

How do you control the quality?

We have a perfect QC system (IQC, IPQC, FQC, OQC team),14 tests on production lines, and 100% aging testing before packaging.

What certificates do you have?

Our products are made strictly according to the market regulation, has passed MSDS、SGS、UN38.3、CE、UL、FCC、ROHS…

What are your payment terms?

Alibaba trade assurance, T/T, Paypal, Western Union, L/C.

How long is the warranty?

12 months.

What is the shipping method?

It could be shipped by sea, by air, or by express(DHL, UPS, TNT, FedEx) according to your needs.

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